Help centre
Guides, answers and real people. Search the help centre or message our support team from inside the app.
Popular
Popular questions.
How do I connect my bank?
Go to Settings, choose Bank connections and pick your bank. You will be sent to your bank to approve read-only access.
Why has my bank stopped syncing?
Open banking access needs renewing every 90 days. Kassa reminds you a week before, and you can renew in two clicks.
How do I invite my accountant?
Settings, Team, Invite accountant. Their seat is free on every plan.
Can I change my plan?
Yes, any time from Settings, Billing. Changes take effect at the end of the billing period.
How do I talk to a person?
Use the chat bubble in the app, or email help@kassa.finance. A real person replies, usually within minutes.
